| Publication | 
                                    Year of publication | 
                                    Type of publication | 
                                
                                                                                                        
                                        | HEINZE, A., G. FLETCHER, "Chapter 12. A systems-based internal audit of your organisation - skills, resources, culture (and resistance)" in Strategic Digital Transformation A Results-Driven Approach., Alex Fenton, Gordon Fletcher, Marie Griffiths, Aleksej Heinze, Ana Cruz Eds, Routledge, 2025 | 
                                        2025 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | GALLAGHER, K., A. FENTON, A. HEINZE, A. CRUZ, "Chapter 10. Conducting a competitor analysis in the digital age" in Strategic Digital Transformation A Results-Driven Approach., Alex Fenton, Gordon Fletcher, Marie Griffiths, Aleksej Heinze, Ana Cruz Eds, Routledge, 2025 | 
                                        2025 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | HEINZE, A., A. CRUZ, "Chapter 11. Understanding your stakeholders" in Strategic Digital Transformation A Results-Driven Approach., Alex Fenton, Gordon Fletcher, Marie Griffiths, Aleksej Heinze, Ana Cruz Eds, Routledge, 2025 | 
                                        2025 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | HEINZE, A., A. JIMENEZ, "Chapter 4. Organisational sustainable through digital transformation" in Strategic Digital Transformation A Results-Driven Approach., Alex Fenton, Gordon Fletcher, Marie Griffiths, Aleksej Heinze, Ana Cruz Eds, Routledge, 2025 | 
                                        2025 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | CRUZ, A., A. HEINZE, "Developing a stakeholder value persona" in Digital and Social Media Marketing A Results-Driven Approach, 3rd Edition., Heinze, A, Fletcher, G, Cruz, A and Fenton, A. Eds, Routledge, vol. 3rd Edition, pp. 91 - 110, 2024 | 
                                        2024 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | IREDALE, S., A. HEINZE, M.   J. WILLIAMS, "Engaging stakeholders with captivating content" in Digital and Social Media Marketing A Results-Driven Approach, 3rd Edition., Heinze, A, Fletcher, G, Cruz, A and Fenton, A. Eds, Routledge, vol. 3rd Edition, chap. 9, pp. 182 - 196, 2024 | 
                                        2024 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | ISSELÉ, Q., A. HEINZE, A. FENTON, "SMART evidence-based decision-making" in Digital and Social Media Marketing A Results-Driven Approach, 3rd Edition., Heinze, A, Fletcher, G, Cruz, A and Fenton, A. Eds, Routledge, vol. 3rd Edition, chap. 6, pp. 128 - 145, 2024 | 
                                        2024 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | HEINZE, A., M. CANO, "Using search engine optimisation to build trust" in Digital and Social Media Marketing: A Results-Driven Approach, 3rd Edition., Heinze, A, Fletcher, G, Cruz, A and Fenton, A. Eds, Routledge, vol. 3rd Edition, chap. 13, pp. 250 - 273, 2024 | 
                                        2024 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | CRUZ, A., A. HEINZE, M. SLAVOVA, "Unleashing growth with stakeholder-centric perspectives" in Digital and Social Media Marketing A Results-Driven Approach, 3rd Edition., Heinze, A, Fletcher, G, Cruz, A and Fenton, A. Eds, Routledge, chap. 2, pp. 51 - 72, 2024 | 
                                        2024 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | CRUZ, A., A. HEINZE, "The marketing landscape: Strategy and business models" in Digital and Social Media Marketing A Results-Driven Approach, 3rd Edition., Heinze, A, Fletcher, G, Cruz, A and Fenton, A. Eds, Routledge, vol. 3rd Edition, chap. 5, pp. 111 - 127, 2024 | 
                                        2024 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | EBIA, M., A. HEINZE, G. FLETCHER, "Curating on-the-go experience" in Digital and Social Media Marketing: A Results-Driven Approach, 3rd Edition., Heinze, A, Fletcher, G, Cruz, A and Fenton, A. Eds, Routledge, vol. 3rd Edition, chap. 16, pp. 309 - 326, 2024 | 
                                        2024 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | HEINZE, A., A. CRUZ, M. SLAVOVA, "Horizon scanning for insights" in Digital and Social Media Marketing A Results-Driven Approach, 3rd Edition., Heinze, A, Fletcher, G, Cruz, A and Fenton, A. Eds, Routledge, vol. 3rd Edition, chap. 3, pp. 73 - 90, 2024 | 
                                        2024 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | HEINZE, A., M. CANO, "SEO strategy for a digital presence" in Digital and Social Media Marketing: A Results-Driven Approach, 3rd Edition., Heinze, A, Fletcher, G, Cruz, A and Fenton, A. Eds, Routledge, vol. 3rd Edition, chap. 12, pp. 229 - 249, 2024 | 
                                        2024 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | ISSELÉ, Q., A. HEINZE, A. FENTON, "The combined power of qualitative and quantitative insights" in Digital and Social Media Marketing A Results-Driven Approach, 3rd Edition., Heinze, A, Fletcher, G, Cruz, A and Fenton, A. Eds, Routledge, vol. 3rd Edition, chap. 7, 2024 | 
                                        2024 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | MALEVICIUS, R., A. HEINZE, A. COUSTON, "Navigating global challenges" in Digital and Social Media Marketing A Results-Driven Approach, 3rd Edition., Heinze, A, Fletcher, G, Cruz, A and Fenton, A. Eds, Routledge, pp. 23 - 50, 2024 | 
                                        2024 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | NASSAR, M., A. HEINZE, S. JASIMUDDIN, C. PROCTER, "Does students’ satisfaction matter to faculty job satisfaction in higher education?", Journal of Marketing for Higher Education, 2022 | 
                                        2022 | 
                                        Journal article | 
                                    
                                                                                                        
                                        | HEINZE, A., "Search engine optimisation Strategy implementation" in Digital and Social Media Marketing: A results Driven Approach., Aleksej Heinze, Gordon Fletcher, Tahir Rashid & Ana Cruz Eds, Routledge, vol. 2nd Edition, chap. 7, pp. 175- 229, 2020 | 
                                        2020 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | IREDALE, S., A. HEINZE, M.  J. WILLIAMS, "Content marketing" in Digital and Social Media Marketing A Results-Driven Approach., Aleksej Heinze, Gordon Fletcher, Tahir Rashid & Ana Cruz Eds, Routledge, vol. 2nd Edition, chap. 9, pp. 230- 256, 2020 | 
                                        2020 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | QUÉVAT, A., A. HEINZE, "The digital transformation of preventive telemedicine in France based on the use of connected wearable devices", Global Business and Organizational Excellence, 2020, vol. 39, no. 6, pp. 17-27 | 
                                        2020 | 
                                        Journal article | 
                                    
                                                                                                        
                                        | HEINZE, A., A. FENTON - "How Can Public Desire Grow in the Global Fast Fashion Industry?" - 2020, The Case Centre, Bedfordshire, UK, Great Britain | 
                                        2020 | 
                                        Case Study | 
                                    
                                                                                                        
                                        | FENTON, A., A. HEINZE - "Fan Fit: developing a sports club social media and fitness app to engage fans" - 2020, The Case Centre, Great Britain | 
                                        2020 | 
                                        Case Study | 
                                    
                                                                                                        
                                        | VAUDOUR, F., A. HEINZE, "Software as a service: Lessons from the video game industry", Global Business and Organizational Excellence, 2020, vol. 39, no. 2, pp. 31–40 | 
                                        2020 | 
                                        Journal article | 
                                    
                                                                                                        
                                        | FLETCHER, G., A. HEINZE, "Doing a forensic internal audit of your organisation – skills, resources, culture, resistance" in Strategic Digital Transformation: A Results-Driven Approach., Fenton, A., Fletcher, G. & Griffiths, M. Eds, Routledge, vol. 1, chap. 11, pp. 96-103, 2019 | 
                                        2019 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | FENTON, A., K.GALLAGHER, A.HEINZE, "Conducting a competitor analysis in the digital age" in Strategic Digital Transformation: A Results-Driven Approach., Fenton, A., Fletcher, G. & Griffiths, M. Eds, Routledge, vol. 1, chap. 9, pp. 80 - 86, 2019 | 
                                        2019 | 
                                        Book chapter | 
                                    
                                                                                                        
                                        | HEINZE, A., M.GRIFFITHS, A.FENTON, G.FLETCHER, "Knowledge exchange partnership leads to digital transformation at Hydro-X Water Treatment, Ltd.", Global Business and Organizational Excellence, 2018, vol. 37, no. 4, pp. 6-13 | 
                                        2018 | 
                                        Journal article | 
                                    
                                                                                                        
                                        | HEINZE, A., S.SAHADEV - "Digital business model: planning for the future for Marshall's Florist" - 2018, The Case Centre, Great Britain | 
                                        2018 | 
                                        Case Study |