Kathleen DESVEAUD

Marketing Download CV

Kathleen DESVEAUD is a permanent professor and researcher in Data Marketing & Artificial Intelligence at Kedge Business School, Marseille. After completing a preparatory class (ECS) and a PGE master's degree at Toulouse Business School, she earned a PhD in Management Science from the University of Toulouse Capitole. She was also a visiting scholar at the National University of Singapore in the Quantitative Psychology department. She currently heads the Digital & Data Marketing Research Lab at Kedge Business School. Her research, published in several journals like the Journal of Business Research, Journal of Consumer Marketing, and Journal of Marketing Analytics, focuses on various themes including brand perceptions, NLP, and AI adoption, with a particular emphasis on quantitative methods and data analysis. She recently published a comprehensive book on AI and its ethical implications titled "L'intelligence artificielle décryptée - Comprendre les enjeux et risques éthiques de l'IA pour mieux l'appréhender". In terms of teaching, she leads courses in Big Data, AI, and Machine Learning in the PGE program.

    Recent publications
    Publication Year of publication Type of publication
    PAVONE, G., K. DESVEAUD, "Gendered AI in fully autonomous vehicles: the role of social presence and competence in building trust", Journal of Consumer Marketing, 2025, vol. 42, no. 2, pp. 240-254 2025 Journal article
    GROSS, J., K. DESVEAUD, "Navigating computational linguistic in marketing practices: The barriers of natural language processing in social media marketing and a path to future research", Journal of Marketing Analytics, 2024 2024 Journal article
    DESVEAUD, K., T. MANDLER, M. EISEND, "A meta-model of customer brand loyalty and its antecedents", Journal of Business Research, 2024, vol. 176, pp. 114589 2024 Journal article
    DESVEAUD, K., L'intelligence artificielle décryptée: Comprendre les enjeux et risques éthiques de l'IA pour mieux l'appréhender, Editions EMS, Caen, France, 2024 2024 Book
    PAVONE, G., K. DESVEAUD, "Strategic Implications of Chatbots in Marketing: Exploring Applications and Factors of Customer Acceptance" in The Impact of Digitalization on Current Marketing Strategies., Emerald Publishing Limited Ed., Emerald Group Publishing Limited, pp. 1-18, 2024 2024 Book chapter
    DESVEAUD, K., "Les méthodes de recherche quantitatives: une expérience de thèse en 10 conseils" in L'expérience de la thèse en management. Regards croisés de jeunes docteurs., Ed., Editions EMS, chap. 9, pp. 171-191, 2023 2023 Book chapter
    DESVEAUD, K., J. MALLOL, "Stakes and challenges in building and analyzing a client database: a case study of a French company", Management & Datascience , October 2019, vol. 3, no. 3 2019 Journal article
    Teaching domains

    Marketing

    • Data Marketing
    • Data Storytelling & Visualization
    • AI & Data
    • Artificial Intelligence
    Research domains

    Methodology

    • Meta-analysis

    Brands & Branding

    Marketing

    Kedge Insights
    Insights Others authors Category Expertise
    Intelligence artificielle : au-delà de la hype, une bulle technologique prête à éclater ? None Published in The Conversation
    Artificial Intelligence
    Data Insights : Kathleen Desveaud (Head of the Data & Digital Marketing research lab, Kedge BS) None Publication highlight
    Data Analytics