Renaud LUNARDO

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Renaud Lunardo is Senior Professor of Marketing at KEDGE BS in Bordeaux (France). He holds a doctorate from the University of Reims Champagne-Ardenne, as well as a Habiliation to Direct Research obtained at the University of Paris XII. He has spent time as visiting researchers at Louisiana Tech, HEC Montreal, the Fuqua School of Business at Duke University, as well as the University of South Australia at Adelaide. His research interests focus mainly on the influence of marketing stimuli on consumer perceptions and emotions, on food or wine, on hospitality, and on pro-social behavior. Although his research topics are numerous, they all share an interest in consumer behavior, or more generally of the individual (seller, buyer, etc.). At KEDGE BS, Renaud Lunardo teaches data collection and analysis techniques at the Bachelor and Master levels, sensory marketing within the MSc Marketing, as well as operational marketing to Bachelor students. He also carries out consulting missions for external companies, mainly in the wine, tourisme or luxury sector.

    Recent publications
    Publication Year of publication Type of publication
    PONSIGNON, F., D. JAUD, F. DURRIEU, R. LUNARDO, "The ability of experience design characteristics to elicit epistemic value, hedonic value and visitor satisfaction in a wine museum", International Journal of Contemporary Hospitality Management, 2024, vol. 36, no. 8, pp. 2582-2600 2024 Journal article
    KRAAK, J., Y. GRIEP, R. LUNARDO, Y. ALTMAN, "The effects of host country language proficiency on the relationship between psychological contract breach, violation, and work behaviors: A moderated mediation model", European Management Journal, 2024, vol. 42, pp. 611-622 2024 Journal article
    PONSIGNON, F., R. LUNARDO, M. BAUMAN, "Seeking relief or reward? A utilitarian-hedonic journey perspective on escapism", European Journal of Marketing, 2024, vol. 58, no. 6, pp. 1543-1565 2024 Journal article
    LUNARDO, R., J. GROSS, "How narcissism biases food healthiness perceptions and consumption", Psychology & Marketing, 2024, vol. 41, no. 2, pp. 276–291 2024 Journal article
    FLACANDJI, M., M. VLAD, R. LUNARDO, "The effects of retail apps on shopping well-being and loyalty intention: A matter of competence more than autonomy", Journal of Retailing and Consumer Services, 2024, vol. 78, pp. 103762 2024 Journal article
    BLUT, M., D. CHANEY, R. LUNARDO, R. MENCARELLI, D. GREWAL, "Customer Perceived Value: A Comprehensive Meta-analysis", Journal of Service Research, 2024, vol. 27, no. 4, pp. 501-524 2024 Journal article
    GIRARDIN, F., I. BLAL, R. LUNARDO, "The Role of Brand Authenticity for Higher Education Institutions", Journal of Marketing for Higher Education, 2024, vol. 34, no. 2, pp. 1056-1076 2024 Journal article
    JAUD, D., O. GERGAUD, R. LUNARDO, "Family and peer communication and wine consumption among young adults: examining the role of responsible drinking practices", British Food Journal, 2023, vol. 125, no. 6, pp. 2070-2086 2023 Journal article
    PONSIGNON, F., M. AMIRI AREF, R. LUNARDO, T. BOUZDINE-CHAMEEVA, "Assisting visitor path creation in experiential tourist attractions", Tourism Management Perspectives, 2023, vol. 49, pp. 101187 2023 Journal article
    JAUD, D., A. R. BRACONNOT, R. LUNARDO, "Do stories (always) make food products taste better? The boundary effects of matching package type and product dimension", Journal of Consumer Behaviour, 2023, vol. https://doi.org/10.1002/cb.2207, no. 22, pp. 1224–1236 2023 Journal article
    BOMPAR, L., R. LUNARDO, C. SAINTIVES, R. BRION, "Humor usage by sellers: effects of aggressive and constructive humor types on perceptions of Machiavellianism and relational outcomes", Journal of Business and Industrial Marketing, 2023, vol. Vol. 38, no. No. 10, pp. 2183-2196 2023 Journal article
    GROSS, J., R. LUNARDO, "Online communication styles of narcissistic content and low versus high social media engagement: evidence from Instagram", Marketing Letters, 2023, vol. 35, no. 4, pp. 547-560 2023 Journal article
    FLACANDJI, M., J. CUSIN, R. LUNARDO, "When And Why Signaling Frontline Employee Inexperience Can Prove To Be An Asset: Effects On consumer Forgiveness For Service Failure", Psychology & Marketing, 2023, vol. 40, pp. 2728–2742 2023 Journal article
    LUNARDO, R., J. CUSIN, M. FLACANDJI, "A Time(ly) Perspective of the Service Recovery Paradox: How Organizational Learning Moderates Follow-Up Recovery Effects", Journal of Business Research, 2023, vol. 166, pp. 114088 2023 Journal article
    LUNARDO, R., M. ALEMANY OLIVER, S. SHEPHERD, "How believing in brand conspiracies shapes relationships with brands", Journal of Business Research, 2023, vol. 159, pp. 113729 2023 Journal article
    HUAMAN RAMIREZ, R., R. LUNARDO, A. VASQUEZ PARRAGA, "How brand self-disclosure helps brands create intimacy with customers: The role of information valence and anthropomorphism", Psychology & Marketing, 2022, vol. 39, no. 2, pp. 460-477 2022 Journal article
    JAUD, D., R. LUNARDO, "Serial coping to anxiety under a pandemic and subsequent regulation of vice food and beverage consumption among young adults", Journal of Consumer Affairs, 2022, vol. 56, no. 1, pp. 237-256 2022 Journal article
    LUNARDO, R., D. JAUD, E. JASPERS, "Engagement in vice food and beverage consumption: The role of perceived lack of control", Psychology & Marketing, 2022, vol. 39, no. 12, pp. 2221-2239 2022 Journal article
    HUAMAN-RAMIREZ, R., R. LUNARDO, A. VASQUEZ-PERRAGA, "How brand self-disclosure helps brands create intimacy with customers: The role of information valence and anthropomorphism", Psychology & Marketing, 2022, vol. 39, no. 2, pp. 460-477 2022 Journal article
    MENCARELLI, R., R. LUNARDO, C. LOMBART, M. BLUT, E. HENON, "Perceiving Control over the Exchange on Peer-to-Peer Platforms: Measurement and Effects in the Second-Hand Market", Marketing Letters, 2022, vol. 33, pp. 523-541 2022 Journal article
    BOMPAR, L., R. LUNARDO - "Comment l’approche catégorielle de L’Oréal / Carrefour peut-elle réenchanter l’univers hygiène beauté en grande distribution ?" - 2021, CCMP, Paris, France 2021 Case Study
    GIRARDIN, F., V. BEZENCON, R. LUNARDO, "Dealing with Poor Online Ratings in the Hospitality Service Industry: The mitigating power of corporate social responsibility activities", Journal of Retailing and Consumer Services, 2021, vol. 63, pp. 102676 2021 Journal article
    DÖRNYEI, K. R., R. LUNARDO, "When limited edition packages backfire: The role of emotional value, typicality and need for uniqueness", Journal of Business Research, 2021, vol. 137, pp. 233-243 2021 Journal article
    PONSIGNON, F., R. LUNARDO, M. MICHRAFY, "Why Are International Visitors More Satisfied with the Tourism Experience? The Role of Hedonic Value, Escapism, and Psychic Distance", Journal of Travel Research, 2021, vol. 60, no. 8, pp. 1771-1786 2021 Journal article
    LUNARDO, R., D. JAUD, A. M. CORSI, "The narcissistic wine consumer: How social attractiveness associated with wine prompts narcissists to engage in wine consumption", Food Quality and Preference, 2021, vol. 88, pp. 104107 2021 Journal article
    LUNARDO, R., L. BOMPAR, C. SAINTIVES, "Briser la glace avec de l’humour : la propriété soulageante de l’humour et ses effets sur la performance des vendeurs", Recherche et Applications en Marketing, 2021, vol. 36, no. 2, pp. 3-23 2021 Journal article
    LUNARDO, R., C. SAINTIVES, D. CHANEY, "Food packaging and guilt: The effects of the color red and negative cognitive associations for vice versus virtue food products", Journal of Business Research, 2021, vol. 134, pp. 589-600 2021 Journal article
    LUNARDO, R., F. PONSIGNON, "Achieving immersion in the tourism experience: The role of autonomy, temporal dissociation, and reactance", Journal of Travel Research, 2020, vol. 59, no. 7, pp. 1151-1167 2020 Journal article
    LUNARDO, R., C. SAINTIVES, "Comment l’autonomie rend-elle une expérience agréable ? Les rôles de la perception du risque et du contrôle personne", Recherche et Applications en Marketing, 2020, vol. 35, no. 1, pp. 45-64 2020 Journal article
    CHAOUALI, W., R. LUNARDO, I. BEN YAHIA, D. CYR, A. TRIKI, "Design aesthetics as drivers of value in mobile banking: does customer happiness matter?", International Journal of Bank Marketing, 2020, vol. 38, no. 1, pp. 219-241 2020 Journal article
    BEZENCON, V., F. GIRARDIN, R. LUNARDO, "When does an ethical attribute matter for product evaluation? The role of warm-glow feelings for low-rated products", Psychology & Marketing, 2020, vol. 37, pp. 1571-1585 2020 Journal article
    SHAO, L., T. BOUZDINE-CHAMEEVA, R. LUNARDO, "The interacting effect of business and cultural distances on relationship management and export performance: the case of wine export between France and China"", Journal of Business and Industrial Marketing, 2020, vol. 35, no. 11, pp. 1659-1672 2020 Journal article
    PETIT, O., R. LUNARDO, B. RICKARD, "Small is beautiful: The role of anticipated food waste in consumers’ avoidance of large packages", Journal of Business Research, 2020, vol. 113, pp. 326-336 2020 Journal article
    VAN KERCKHOVE, A., R. LUNARDO, G. J. FITZSIMONS, "Monetary Scarcity Leads to Increased Desire for Assortment", Journal of the Association of Consumer Research, 2020, vol. 5, no. 4, pp. 377-390 2020 Journal article
    LUNARDO, R., F. DURRIEU, "A Risk Avoidance Versus Typicality Account of Front Label Fluency Effects on Consumer’s Willingness to Pay: A Structured Abstract" in Management And Marketing Of Wine Tourism Businesses: Theory, Practice And Cases., Sigala, M & Robinson, R N.S Eds, Palgrave Macmillan, 2019 2019 Book chapter
    HOLMQVIST, J., Y. VAN VAERENBERGH, R. LUNARDO, M. DAHLÉN, "The Language Backfire Effect: How Frontline Employees Decrease Customer Satisfaction through Language Use", Journal of Retailing, 2019, vol. 95, no. 2, pp. 115-129 2019 Journal article
    CHAOUALI, W., I. BEN YAHIA, R. LUNARDO, A. TRIKI, "Reconsidering the “what is beautiful is good” effect: When and how design aesthetics affect intentions towards mobile banking applications", International Journal of Bank Marketing, 2019, vol. 37, no. 7, pp. 1525-1547 2019 Journal article
    LUNARDO, R., E.MOUANGUE, "Getting over discomfort in luxury brand stores: How pop-up stores affect", Journal of Retailing and Consumer Services, 2019, vol. 49, no. July, pp. 77-85 2019 Journal article
    LUNARDO, R., B. RICKARD, "How do consumers respond to fun wine labels?", British Food Journal, 2019, vol. 122, no. 8, pp. 2603-2619 2019 Journal article
    LUNARDO, R., L.BOMPAR - "Rip Curl : Du positionnement des produits au ciblage des clients, un retour à l’authenticité" - 2019, CCMP, France 2019 Case Study
    LUNARDO, R., L.BOMPAR - "Rip Curl: How Product versus Target Diversification Helps an Authenic (Re)Positioning and Commercial Performance" - 2019, CCMP 2019 Case Study
    BOMPAR, L., R.LUNARDO - "Boardriders distribution strategy Back to the endless summer for Quiksilver?" - 2018, CCMP 2018 Case Study
    BOMPAR, L., R.LUNARDO - "La stratégie de distribution de Boardriders Est-ce le retour à un « été sans fin » pour Quiksilver ?" - 2018, CCMP 2018 Case Study
    BOMPAR, L., R.LUNARDO, C.SAINTIVES, "The effects of humor usage by salespersons: the roles of humor type and business sector", Journal of Business and Industrial Marketing, 2018, vol. 33, no. 5, pp. 599-609 2018 Journal article
    CHANEY, D., R.LUNARDO, R.MENCARELLI, "Consumption experience: past, present", Qualitative Market Research: An International Journal, 2018, vol. 21, no. 4, pp. 402-420 2018 Journal article
    LUNARDO, R., C.SAINTIVES, "Coping with the ambivalent emotions of guilt and pride in the service context", Journal of Services Marketing, 2018, vol. 32, no. 3, pp. 360-370 2018 Journal article
    LUNARDO, R., L.BOMPAR - "Boardriders Mapping the Perceived Brand Image of QUIKSILVER and ROXY in a Highly Competitive Market" - 2018, CCMP 2018 Case Study
    LUNARDO, R., L.BOMPAR - "Cartographie de l'image des marques QUIKSILVER et ROXY du groupe Boardriders" - 2018, CCMP 2018 Case Study
    LUNARDO, R., L.BOMPAR, C.SAINTIVES, "L’usage de l’humour par les vendeurs et son impact sur la performance : le rôle de la phase d’exploration et du type d’humour", Recherche et Applications en Marketing (French Edition), 2018, vol. 33, no. 2, pp. 6-26 2018 Journal article
    KRAAK, J., R.LUNARDO, O.HERRBACH, F.DURRIEU, "Promises to employees matter, self-identity too: Effects of psychological contract breach and older worker identity on violation and turnover intentions", Journal of Business Research, 2017, vol. 70, pp. 108-117 2017 Journal article
    BOMPAR, L., R.LUNARDO - "ARENA: “WATER INSTINCT” The marketing problems of being a specialist" - 2017, CCMP 2017 Case Study
    BENOIT-MOREAU, F., B.PARGUEL, R.LUNARDO, "Des vertus écologiques de la consommation collaborative : Le cas des plateformes d’échanges d’objets entre particuliers" in La consommation collaborative : Enjeux et défis de la nouvelle société du partage., Ed., De Boeck Supérieur, chap. 8, pp. 191-214, 2017 2017 Book chapter
    BOMPAR, L., R.LUNARDO - "ARENA : « WATER INSTINCT » La problématique marketing d'être un spécialiste" - 2017, CCMP 2017 Case Study
    PARGUEL, B., R.LUNARDO, F.BENOIT-MOREAU, "Sustainability of the sharing economy in question: When second-hand peer-to-peer platforms stimulate indulgent consumption", Technological Forecasting and Social Change, 2017, vol. 125, pp. 48-57 2017 Journal article
    LUNARDO, R., D.ROUX, D.CHANEY, "The evoking power of servicescapes: Consumers' inferences of manipulative intent following service environment-driven evocations", Journal of Business Research, 2016, vol. 69, no. 12, pp. 6097-6105 2016 Journal article
    SAINTIVES, C., R.LUNARDO, "How guilt affects consumption intention: the role of rumination, emotional support and shame", Journal of Consumer Marketing, 2016, vol. 33, no. 1, pp. 41-51 2016 Journal article
    LUNARDO, R., F.PECHEUX LIVAT, "Congruency between colour and shape of the front labels of wine: effects on fluency and aroma and quality perceptions", International Journal of Entrepreneurship and Small Business, 2016, vol. 29, no. 4, pp. 528 2016 Journal article
    SAINTIVES, C., R.LUNARDO, "Coping with Guilt: The Roles of Rumination and Positive Reappraisal in the Effects of Postconsumption Guilt", Psychology & Marketing, 2016, vol. 33, no. 5, pp. 344-357 2016 Journal article
    CHANEY, D., R.LUNARDO, G.BRESSOLLES, "Making the store a place of learning: The effects of in-store educational activities on retailer legitimacy and shopping intentions", Journal of Business Research, 2016, vol. 69, no. 12, pp. 5886-5893 2016 Journal article
    LUNARDO, R., G.BRESSOLLES, F.DURRIEU, "The interacting effect of virtual agents’ gender and dressing style on attractiveness and subsequent consumer online behavior", Journal of Retailing and Consumer Services, 2016, vol. 30, pp. 59-66 2016 Journal article
    Teaching domains

    Marketing

    • Sensory marketing
    • Mix marketing

    Methodology

    • Data collection and analyses
    Research domains

    Consumer Behavior

    • Affect
    • Sensory marketing
    • Consumer control and manipulation

    BtoB Marketing

    • Humor in sales

    Wine Management

    • Wine Marketing
    Kedge Insights